1. Introduction
Welcome to OVVINEX.
These Terms of Service ("Terms") govern your access to and use of the OVVINEX platform, website, and related services (the "Service").
By creating an account, accessing, or using OVVINEX, you agree to be bound by these Terms.
If you do not agree, you must not use the Service.
2. About OVVINEX
OVVINEX is a cloud-based Software-as-a-Service (SaaS) platform providing business infrastructure tools including:
- Website management
- Customer Relationship Management (CRM)
- Automation tools
- Communication services
- Business analytics
- AI-assisted features
3. Account Registration
To use OVVINEX, you may need to create an account.
You agree to:
- Provide accurate and complete information
- Keep login credentials secure
- Notify us immediately of unauthorized use
You are responsible for all activities under your account.
4. Service Availability
We aim to provide reliable and continuous service. However:
- The Service is provided "as is" and "as available"
- Maintenance, updates, or technical issues may temporarily affect availability
We may update, modify, or discontinue features at any time.
5. Acceptable Use
You agree NOT to use OVVINEX to:
- Violate laws or regulations
- Store or distribute illegal content
- Send spam or abusive communications
- Attempt to hack, disrupt, or reverse engineer the platform
- Upload malicious code
Violation may result in account suspension or termination.
6. Customer Data
Customers retain ownership of all data uploaded to OVVINEX.
OVVINEX acts as:
- Data Controller — for account and billing data
- Data Processor — for customer data stored inside the platform
Customers are responsible for:
- Data legality
- Consent collection
- Compliance with local regulations
7. Payments and Subscriptions
If you purchase a paid plan:
- Fees are billed according to your subscription plan
- Payments may be recurring
- Failure to pay may result in service suspension
Fees are non-refundable unless required by law.
8. Intellectual Property
OVVINEX platform, software, design, and technology remain the property of OVVINEX.
You are granted a limited, non-transferable right to use the Service.
You may not:
- Copy or resell the platform
- Reverse engineer core systems
- Use branding without permission
9. Security
OVVINEX implements security measures including:
- Secure infrastructure
- Access control
- Monitoring
- Data encryption in transit
However, no system is 100% secure.
Customers must maintain their own security practices.
10. Limitation of Liability
To the maximum extent permitted by law:
OVVINEX is not liable for:
- Indirect damages
- Lost profits
- Data loss caused by customer actions
- Service interruptions beyond reasonable control
11. Termination
We may suspend or terminate accounts if:
- Terms are violated
- Payments are overdue
- Illegal activity is detected
Customers may cancel service at any time.
12. Data Protection
Data processing is governed by:
- Privacy Policy
- Data Processing Agreement (if applicable)
13. Changes to Terms
We may update these Terms.
Users will be notified via:
- Website notice
- Email (if applicable)
Continued use of the Service means acceptance of updated Terms.
14. Governing Law
These Terms are governed by applicable EU laws and local jurisdiction laws where OVVINEX operates.
15. Contact
For legal or service questions:
Email: legal@ovvinex.com
Privacy: privacy@ovvinex.com